Building a Smart County

There is a lot of information available on Smart Cities, however, how relevant is this information for building a Smart County? On the surface, the geography and demographic differences might suggest a different approach is needed. In some ways this is true, place based approaches are essential for successful Smart strategies. But the basic...

People first, digital always

Dionne Lowndes, digital lead at Staffordshire County Council, explains how an innovative partnership in the area aims to develop an integrated strategy providing services for the ‘Digital Citizen’. Digital is a means for us to achieve the outcomes that we seek for our citizens, for them to be prosperous, healthy and secure. The overarching...

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Realising the 2025 Vision

In their 2016 report, Nesta provided some insights of how councils will need to transform. In their publication – Connected Councils: A digital vision of Local Government in 2025 it sets a vision of where councils might be in 2025, but have we started on this journey? The report outlines innovative organisational structures, fluid...

Spring 2017 Digital Interactions

Here are the latest statistics for our digital interactions in March, April, and May 2017. These are the numbers of users for our online services, through our different websites, online forms, and myStaffs app. You can click on the individual statistic to be taken to the page, form or feature on our website.  ...

SOCITM – Better Connected 2015-16

      Better Connected has been assessing local authorities’ online performance since 1999. Today it evaluates a wide range of digital performance by local public service providers, covering websites, social media and customer portals, as well as takeup, satisfaction and management. Scoring Headline results from individual tasks and tests are set out on the...

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