County council website recognised for ease of use
Staffordshire County Council has been recognised as a leading example of simple and user friendly website navigation.
— Better Connected (@btrconnected) February 23, 2018
This year SocITM (Society of Information Technology Management) has conducted a survey of council websites from across the UK, with a customer-focused internet search in mind: “How to take rubbish to the tip”.
Staffordshire County Council’s website was surveyed in January 2018 and was awarded the full 4-star rating for customer experience; only 37% of council websites accessed were awarded this level.
The comments received by assessors included:
Very easy to navigate from all starting points on the customer journey. Well written content and plenty of information about how to reuse waste.
SocITM Better Connected Survey 2017-18